Last Updated on Monday, 21 September 2009 07:00
Written by Bob Reichardt
This article was written by a customer friend of mine with a little humor added. Pass it on and please feel free to email us you comments.
He titled it: "IT MAKES ME SO HAPPY"
1. Do not bring your machine in for service until you, your crew leader, and everyone on the crew has had the time to form an opinion as to what may be wrong with the unit. Allow each person in this group a chance to correct the problem. Whenever possible, move several electrical connectors around and turn all the adjusting screws you can find.
2. If you can't bring the unit in for service immediately, wait until the malfunction has become a major emergency before calling a mechanic to tow it to the shop. If towing the machine yourself drop the unit in front of the shop door so we must fix your machine before we can get other out of the shop. Fridays are best but anytime after 4:00 P.M. is okay.
3. When describing the problem be sure not to tell us the whole story, the only thing better than that is a good Hardy boy's mystery.
4. Invite your section helper to the shop so they can give their version of what is wrong. Suggestions on how to fix your machine will be welcomed by the technicians.